Contact

Property Factor (NW) Ltd
5 Victoria Road East
Thornton-Cleveleys
Lancashire
FY5 5HT

T: 01253 854 837
E: info@propertyfactor.net
W: www.property-factor.co.uk

As a firm licensed by the National Approved Letting Scheme, Property Factor (NW)LTD aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to
Chris Hulme at the address below:

Property Factor (NW)LTD
5 Victoria Road East
Thornton-Cleveleys
FY5 5HT
Email: chris@propertyfactor.net
Tel 01253 854837

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.